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Sales Administrator

About the role:

As Sales Administrator, you will be responsible for responding to all enquiries relating to our Shared Ownership sales;  from initial enquiries through to the financial & legal compliance checks and completing the deposit/reservation process. You will also be responsible for managing new sales information and providing our external sales agents with all the required information to quickly & efficiently market our developments.

Key duties include:

  • Responding to all email and telephone enquiries relating to shared ownership sales and logging customer details on to a CRM system
  • Manage the sales inbox and answering questions on the process of shared ownership
  • First point of contact for incoming sales calls
  • Registering new interest by validating and qualifying enquiries
  • Carry out appropriate AML checks in line with current policy and legislation
  • Set up of plot sales folders and updating CRM system with relevant sales information
  • Ensure all customers receive a high-quality service throughout the sales process.
  • Perform general office administration tasks as and when required to meet the needs of the department

About you:

  • Exceptional organisational and communication skills with experience working within a administrative environment.
  • The ability to manage a range of conflicting demands and deadlines in a fast-paced customer environment.
  • The ability to take the initiative, to plan, to prioritise own work and work independently.
  • Be methodical with a keen eye for detail and highly developed accuracy skills.
  • The ability to understand the need for, and to commit to, confidentiality.

Qualifications

  • Good working knowledge of Compliance and AML requirements is essential, preferably gained from the housing sector

 

If you are interested in the role, please e-mail your CV to  jobs@sagehousing.co.uk