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Useful documents and policies

Sage Housing would like to make it as easy as possible for tenants to find the answer that they are looking for and we know that many residents find it more helpful to search for an answer to their questions online at a time that is convenient for them rather than telephone us. On this page you will find information and associated documents about topics that we are commonly asked about.



This policy sets out the tenure and rent types which Sage Housing (Sage) will apply to our rented homes.

Click here to read this policy


This policy applies to all the Neighbourhoods in which Sage owns and manages homes. Sage Housing is committed to ensuring that the neighbourhoods and communal areas associated with the homes we own are kept clean and safe.

Click here to read this policy


Useful Documents



About this document 

Sage Housing Welcome to your New Home

This document sets out important information about your tenancy and some useful guides.

Sage Housing Adaptations

This document outlines the adaptations you can make to your home to make it easier to live in, so you or a member of your family can enjoy more independence.

Sage Housing Alterations to your home

This document outlines the process you need to follow if you wish to make alterations to your home. 

Sage Housing Adding Household Members

This document outlines the process of adding a member of your household.

Sage Insurance

This document relates to insuring your home. 

Defects - 12 Months Outstanding Defects List

This document should only be used to report all Outstanding Defects at the 12 Month Defects Liability Period (DLP) stage.