Welcome to our Customer hub
You can find out about our services here. Use our portal to raise a request, make a payment and much more besides. You can also talk to us via live chat (below).
If you prefer, you can complete our form to send us your questions or concerns: contact us form
Live chat
We offer live chat between 8am and 5.30pm, Monday to Friday. Just click on the 'Let's chat' button below and type speak to someone in the text box.
You can also ask our virtual assistant a question about our services anytime of the day or night.
See information and documentation about your Shared Ownership home, plus report issues 24/7
Manage your rent, report repairs and lots more. It's the quickest and easiest way to get in touch.
Contact us
We want to hear your thoughts and help you in any way we can.
Contact us and complete our form to send us your questions, ideas or concerns
Log a complaint
Are you unsatisfied with the service you've received from Sage Homes?
If you would like to raise a complaint, please fill in our form and someone will get back to you as soon as possible
Rent, repairs and maintenance
Information about paying your rent or service charge and advice about repairs and maintenance.
Guides and training resources
We've gathered together some useful guides and tips.
Support and advice
There are many ways that we can help you. Find out more below.
Documents and policies
Access useful information here